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How can I place an order?
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout. Follow the easy steps to complete your purchase.
Kindly refer to How-To Purchase Online section of this website.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Choose the one that suits you best during the checkout process.
Kindly refer to About Payment section of this website.
Can I modify or cancel my order after it’s placed?
Can I modify or cancel my order after it’s placed?
Once an order is confirmed, modifications or cancellations may not be possible. Please double-check your order before finalizing your purchase.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the status of your delivery on our website or the courier’s site.
Kindly refer to About Delivery section of this website.
What is your return policy?
What is your return policy?
We offer a hassle-free return policy. If you’re your item is defective or damaged, you can return it within 10-15 days for a refund or exchange.
Kindly refer to Return and Refund Policy section of this website.
Are there any shipping fees?
Are there any shipping fees?
Shipping fees are free for Japan locations. But for international order, it may vary based on location and the shipping method selected. You can view the shipping costs during the checkout process before completing your order.
Do you offer international shipping?
Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination, shipping method selected and shipping company available.
What if the item I received is damaged or defective?
What if the item I received is damaged or defective?
We apologize for any inconvenience and you may contact our customer support team immediately with your order number and photos of the damaged or defective item. We’ll assist you in resolving the issue promptly.
You may send an email to : admin@slcurves.com
Or you may use the Inquiry/Comment Form.
How do I determine my size?
How do I determine my size?
Refer to our size chart available on each product page to find the perfect fit. If you have any doubts, feel free to reach out to our customer support for personalized assistance.
Can I subscribe for updates or promotions?
Can I subscribe for updates or promotions?
Absolutely! Subscribe to stay updated on the latest products, exclusive promotions, and special offers. Enter your email and subscribe to join our community.
If you have any further questions or concerns, don’t hesitate to contact our dedicated customer support team.
Happy shopping at SL Curves Lingerie and Underwear Store!
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